FAQS

What is Kratom?
Do you lab test your products?
How are your products packaged?
Can I track my order?
Do you ship to P.O. Boxes and/or APO/FPO military addresses?
Do you ship internationally?
Are they any places in the U.S. you can’t ship?
Is there an age restriction to purchase your products?
Is my bank information safe?
Can I can cancel my order?
What is Kratom?

Kratom, which is botanically classified as Mitragyna Speciosa, refers to an evergreen tree that is classified under the coffee plant. Our premium Kratom is 100% organic, lab-tested and crushed into a fine powder form.

Do you lab test your products?
kratom lab testing

Yes. We use a certified testing lab for every batch we receive. We currently test for pesticides, bacteria, heavy metals, potency, alkaloid content and contaminants.

How are your products packaged?
green maeng da • green maeng da kratom • buy kratom • premium kratom • kratom for sale

Our bags are of Food Grade quality and comply to FDA Food Grade packaging.  We also use Food & Medical Grade moisture packets by Desiccant as well as vacuum seal all of our packaging.

Pouches:
Manufactuer: Jet-pack Co., Ltd.
The bags are composed of:
Matte BOPP: 31.13%
VMPET: 7.40%
LLDPE: 61.73 %

Moisture Packs:
Manufacturer: Desiccant
Half Gram Silica Gel Rechargeable Tyvek Desiccant Packets and Dehumidifiers, Food and Pharmaceutical Grade.  UNSPSC Code 41123003.

Can I track my order?
kratom shipping

Once your order ships you will receive an email with a USPS tracking code. You can track your order on the My Account section of our website, or directly at the USPS website.

Do you ship to P.O. Boxes and/or APO/FPO military addresses?

Yes, we can ship to both.

Do you ship internationally?

Currently, we only ship to the US and Canada. No Free Shipping on the Canada orders. We currently do not offer international shipping. But check back often as we hope to be able to do so soon.

Are they any places in the U.S. you can’t ship?

Yes, unfortunately. We are unable to ship to the following cities and states: Sarasota, Vermont, Wisconsin, San Diego, Oceanside, Indiana, Alabama, Arkansas, Jersey County Illinois, Union County Mississippi, Rhode Island, District of Columbia, Denver Colorado.

Is there an age restriction to purchase your products?

Yes. You must be 21 years of age to purchase our products.

Is my bank information safe?

Yes. Our website is SSL encrypted and PCI compliant. Your checking information is not visible by our company nor our staff. Shop with confidence that your information is safe and secure.

Can I can cancel my order?

If you contact us before your order has shipped, then we are happy to cancel your order and provide a full refund.

Still have more questions?

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